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Terms and Conditions

Galentines Day Offer

  • Spend $200 or more in a single transaction and get an Essential Puffer Tote Bag worth $63 for FREE.
  • Offer valid from 7am Thursday 12th February to 11:59pm Wednesday 18th February or while stocks last. 
  • One free gift per order. Free gift can not be returned or exchanged for cash or another product.
  • RETURNS:
  • The free product/promotion item is provided as part of this offer and is exempt from our standard returns policy.
  • If you wish to return your order, the free product/promotion item must be returned in original condition to qualify for a refund.
  • If promotional items are not returned, a store credit will be offered instead of a refund.

 

Welcome Sign Up Discount - 20%

  • Discount will be activated once code is entered at Cart or Checkout.
  • Valid for new customer accounts only.
  • Discount is available on full priced items only.
  • Not available in conjunction with other offers or discount codes.
  • Discount available from 07/07/25 to 13/08/2025.

 

Final Sale Items

  • Products marked 'FINAL SALE' cannot be returned or exchanged unless faulty.

Protect My Order
Purchase Protection Gives You Peace of Mind For

Stolen Packages

Orders marked as "Delivered" but you have not received it (must not have selected "Authority to leave")

Lost Items

Items either delivered to an incorrect address or lost in transit (verified by carrier)

Damaged Packages

Packages that arrive to you in a damaged condition. 

View our full policy detail.

Purchase Protection is non-refundable and excludes all non-returnable items.
For change of mind returns, you will need to pay return shipping costs.
For further information, read our returns policy