Protect My Order

$1.00

Unit price: per

FAQs

Protect my Order is offered at checkout for your peace of mind in the event that your parcel is lost or, damaged during transit or theft once delivered. The fee is charged to the customer and is a non-refundable fee.

At AIRMED we want to ensure our customers are protected and offer you the peace of mind that your parcel will arrive to you. So you can sit back, relax and not worry about anything happening to your parcel!

Lost Items

In the event you believe that your parcel is lost you can raise a claim with us if there has been no tracking status update in 10 days from the last tracking date. Claim needs to be raised within 0 days from last tracking update or may lead to a claim being rejected.

Stolen Packages

If your order has been marked as “delivered” but you have not received it - we would deem this as stolen. Claims will need to be filed after 5 days from delivery date, but within 15 days in order to be approved.

In some cases, AIRMED may require you to file a police report and send through a copy in order to proceed with the claim.

Note: Making a false police report carries potential imprisonment or a fine based on your jurisdiction

Damaged Packages

If your package has arrived damaged please file a claim with us within 10 days of receiving your package.

You will need to provide photo evidence of the damage to the package and items inside. Insufficient details may lead to a
claim rejection.

Wear it with

What makes AIRMED Scrubs awesome?

They are always amazingly soft, moisture-wicking, anti-wrinkle and feature the application of SIL-FIBRE™ that provides odour and microbial protection

Feel empowered in Airmed